Privacy Policy

ActivHealth respects your privacy

Thank you for visiting the activhealth.com.au

Our privacy policy sets out how and why we collect your personal information, how we use this information and to whom the information may be disclosed.

Please take a moment to read this policy. By using and submitting information to us you agree to our use of your personal information in accordance with this policy. You agree that we may use all Information you provide to us in accordance with this Policy as amended from time to time.

We collect Information given by you in order to more effectively provide services to you.

We make a record of your visit and log Information such as your server address, your top level domain name (eg. .com, .gov, .au, .uk etc.), the date and time of your visit to this website, the pages you access and documents you download, the referring site and the type of browser used. This Information is anonymous and is only used for statistical and website development purposes. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the web server’s logs.

activhealth.com.au requires email addresses for correspondence in regard to orders placed and registration of users. We do not use these emails for commercial use without prior consent.

Private or personal information is defined by the Act and is essentially information or an opinion about a person who is reasonably identifiable.

The Personal Information we collect will not be supplied by us to any other party, save as in accordance with this policy or the reasonable requirement of any law or regulation.

We collect Information for the purpose of providing customers with marketing material and to enhance and develop our relationship with our customers. We do not sell, provide, or allow your Information to be viewed by any person not engaged or employed by us without your prior consent.

We may also use Personal Information to inform you of promotions which may be of interest along with details of other products or services we provide.

If you wish to opt out of direct marketing offers, you can contact us by email on hello@activhealth.com.au

Electronic Information provided to us will be stored on servers located in Australia. Physical copies of Personal Information provided may be kept in storage rooms with restricted access.

Any Information sent to us via the Internet is sent at your own risk. Activhealth.com.au shall not be held accountable for the privacy practices of other websites which appear as links on our website or to links to our websites from other websites

When Personal Information is provided to activhealth.com.au by you, you warrant that the Personal Information given is accurate, current and complete and undertake to maintain the accuracy, currency and completeness of the Information which we retain. You also warrant that you have authority to provide this Personal Information to us.

Registered customers can view and alter the Personal Information they have provided by logging in with their username and password and accessing their account information. The Personal Information we retain includes addresses, and past orders. Access to this Personal Information by activhealth.com.au staff can only be performed by staff members with a secure password, with access only performed when required. Access to this Information is recorded by log files to track unauthorised access and modifications.

Customers wishing to access their Personal Information for the purpose of rectifying inaccuracies may also do so by written request to hello@activhealth.com.au We will comply with reasonable requests to have inaccuracies corrected.

As Activhealth.com.au requires a physical address to deliver parcels to and a signature on delivery, anonymity cannot be assured. Customers may use a pseudonym for the purpose of registering for marketing information only.

If at any stage a Activhealth.com.au customer would like their Personal Information removed from our database, we require an email with the username, password and identifying information and the client file will be deleted from our records. Please send to: hello@activhealth.com.au

Activhealth.com.au will use its best endeavours to ensure the privacy of your Personal Information.

If you have any questions, queries or complaints, please contact us at hello@activhealth.com.au

Activhealth.com.au reserves the right to review and amend this policy from time to time and will notify you of any amendments by posting an updated version of the policy on this website.